Terms And Conditions

Purchase And Change Policies.

Once The Purchase Is Made, The Money Will Not Be Refunded.

In Case Of Receiving Defective Or Damaged Merchandise, It Will Be Changed As Soon As We Have The Return Of It, Following The Shipping Instructions To The Country Of Origin And With Our Indicated Account. The First Step Is To Report To The Transportation Company And Then To Galeria Sergio Bustamante At 01 800 024 2727 National Or +52 (33) 36 39 55 19 International

In Case Of Any Change, The Expenses Will Be Charged To The Client, Including Customs Expenses For This Concept Of Entry To The Country Of Origin And The Country Of Destination.

Merchandise Delivery.

It Is Important To Have Complete Data For The Receipt Of The Purchase Made. The Courier Has 2 Delivery Attempts, So A Telephone And Email Number Will Be Important For Its Location.

When The Data Is Not Incomplete, The Courier Will Return The Merchandise To Its Origin And If The Client Requests A Subsequent Forwarding To The Destination, The Customs Expenses And Taxes Will Be Borne By The Client.

The Charge For Shipping And Insurance To The Destination Country Must Be Covered By The Client, It Includes Export Expenses To The Port Or Airport At Destination, That Is, Up To Customs, The Expenses Generated To The Address Or Taxes When Entering The Destination Country No Are Included.

The Jewelry Will Be Sent 3 Business Days After The Payment Is Made. The Sculpture Will Be Sent 5 Business Days After The Payment Is Made.

Anti-Money Laundering Law

Please Click Here To Download The Federal Law For The Prevention And Identification Of Operations With Resources Of Illicit Origin.


They May Be Bank Transfer, Credit Card, For Which The Client'S Complete Data And Authorization To Charge The Credit Card Will Be Needed.